10-Q: Soho House & Co Inc. Reports First Quarter 2024 Results, Membership Growth Continues Amidst Economic Headwinds

Sentiment:

Quarterly Report


Soho House & Co Inc. reported a net loss for the first quarter of 2024, while experiencing growth in membership and navigating challenging economic conditions.

Worse than expectedThe company reported a net loss of $46.3 million, which is worse than the net loss of $16 million in the same period last year.Adjusted EBITDA decreased by 4% year-over-year, indicating a decline in profitability.In-House revenues decreased by 5% year-over-year, reflecting weaker performance in the company's physical locations.

Summary

  • Soho House & Co Inc. reported a net loss of $46.3 million for the first quarter of 2024.
  • Membership revenues increased by 20% to $100.2 million, driven by a 14% increase in adult paying members.
  • In-House revenues decreased by 5% to $110.4 million, impacted by macroeconomic trends and prior period one-off gains.
  • Other revenues decreased by 6% to $52.6 million, primarily due to changes in retail operations and restaurant closures.
  • The company's total membership reached approximately 261,600, including 198,000 Soho House members.
  • Adjusted EBITDA was $19.3 million, a decrease of 4% compared to the same period last year.
  • The company had $142 million in cash and cash equivalents and $2 million in restricted cash as of March 31, 2024.

Sentiment

Score: 4

Explanation: The document presents mixed results with strong membership growth offset by a significant net loss and declining revenues in other areas. The material weaknesses in internal controls and the challenging economic environment add to the negative sentiment.

Positives

  • Membership growth remains strong, with a 14% increase in adult paying members.
  • The company continues to expand its global footprint with new House openings.
  • House-Level Contribution margin increased by 1% year-over-year.
  • The company has a large and growing waitlist for memberships, indicating strong demand.

Negatives

  • The company reported a net loss of $46.3 million for the quarter.
  • In-House revenues decreased by 5% year-over-year.
  • Other revenues declined by 6% due to changes in retail and restaurant operations.
  • Adjusted EBITDA decreased by 4% compared to the same period last year.
  • Operating expenses increased by 13% year-over-year.

Risks

  • The company's disclosure controls and procedures were deemed not effective due to material weaknesses in internal control over financial reporting.
  • Macroeconomic trends are adversely impacting In-House revenues.
  • The company is exposed to foreign exchange risk, which can impact financial results.
  • Inflationary pressures could increase operating costs and impact profitability.
  • The company is subject to legal proceedings and claims that arise in the ordinary course of business.

Future Outlook

The company expects to grow its member base by expanding the number of Soho Houses, scaling existing membership brands, and launching new membership brands. They believe their track record in expanding and growing their platform will position them to achieve significant and sustained growth.

Management Comments

  • The company believes the pricing of their In-House offerings represents great value to their members.
  • The company intends to grow the Soho Friends membership brand in a measured way.
  • The company believes the Scorpios concept has significant potential to expand into additional locations.
  • The company believes their existing cash and marketable securities balances will be sufficient to fund their operating and finance lease obligations, capital expenditures and working capital needs for at least the next 12 months and the foreseeable future.

Industry Context

The report highlights the company's position as a global membership platform, emphasizing its ability to navigate economic cycles and maintain strong member loyalty. The company's expansion into new products and businesses is a key strategy to tap into its existing and growing membership base. The company is also adapting to the secular shift in the ways that people live and work, with less time spent in traditional corporate offices and more time in social spaces.

Comparison to Industry Standards

  • Soho House's membership model is compared to leading consumer subscriptions across music, media, fitness, entertainment, and commerce, highlighting its strong retention rates despite higher price points.
  • The company's RevPAR is a key industry standard for measuring hotel-operating performance, although it may not be directly comparable to other companies' revenue metrics.
  • The company's focus on curated communities and unique experiences differentiates it from traditional hospitality companies.
  • The company's expansion into new products and businesses is a key strategy to tap into its existing and growing membership base, which is a common trend in the hospitality and lifestyle industries.

Management Changes

RolePrevious PersonNew PersonEffective DateReason
Board MemberNAEric DeardorffApril 2024New appointment

Legal Proceedings

  • The company is subject to legal proceedings and claims that arise in the ordinary course of business.

Related Party Transactions

  • The company has various lease agreements with affiliates of Raycliff Capital, LLC and The Yucaipa Companies LLC.
  • The company has management contracts with affiliates of The Yucaipa Companies LLC for The Ned New York and Doha.
  • The company repurchased 2 million shares of its Class A common stock from its Founder and director Nick Jones for $12 million.

Stakeholder Impact

  • Shareholders are impacted by the net loss and the material weaknesses in internal controls.
  • Members benefit from the continued expansion of the Soho House network and the introduction of new membership options.
  • Employees are impacted by the company's growth and the need for additional headcount.
  • Suppliers are impacted by the company's operating expenses and procurement activities.
  • Creditors are impacted by the company's debt obligations and financial performance.

Next Steps

  • The company plans to continue expanding its global footprint with new House openings.
  • The company will focus on scaling existing membership brands and launching new ones.
  • The company will continue to invest in its corporate technology infrastructure to support its digital strategy.
  • The company will monitor its compliance with the GloBE rules for fiscal 24.

Key Dates

DateDescription
2012-03-28Soho House Toronto joint venture formed.
2014-03Soho Beach House Miami property acquired.
2015-07-06Raycliff Red LLP joint venture formed.
2017-09-29Soho Works Limited joint venture formed.
2019-04-19Property lease agreement for 875 Washington Street, New York.
2019-12-05Original Revolving Credit Facility entered into.
2021-03-31Senior secured notes issued.
2021-06-01Tel Aviv House lease commenced.
2021-06-22Operating agreements for The LINE and Saguaro hotels acquired.
2021-10-16Little House West Hollywood lease commenced.
2022-03-09Additional senior secured notes issued.
2022-03-18Stock repurchase program authorized.
2022-04-04House Introduction Credits introduced for new members.
2022-09-15Willows Historic Palm Springs Inn lease commenced.
2022-11The Ned Doha opened.
2022-12-08Soho House Stockholm lease commenced.
2023-02Soho House Bangkok opened.
2023-05Soho Beach House Miami loan refinanced.
2023-07The Hoxton operations closed.
2023-09Soho House Mexico City opened.
2023-09-20Repurchase of 2 million shares from Nick Jones.
2024-01-01Cowshed moved to a brand license deal.
2024-01Soho House Adult paying fees increased.
2024-02-09New $50 million share repurchase authorization approved.
2024-03Soho Works Limited loan extended for 12 months.
2024-03Soho House Portland opened.
2024-03SARs exercise price modified.
2024-03-31End of the first quarter of fiscal year 2024.
2024-04Eric Deardorff appointed to the board.
2024-04RSU grant to Eric Deardorff.
2024-04-01Subsequent event date.
2024-05-07Share count date.
2024-05-10Date of report.

Keywords

Soho House, Membership, In-House Revenue, Adjusted EBITDA, Financial Results, Hospitality, Operating Expenses, Net Loss, Global Expansion, Share Repurchase

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