10-K: Franklin Covey Faces Headwinds, Net Income Plummets in FY25

Sentiment:

Annual Report


Franklin Covey Co. reported a significant drop in net income for fiscal year 2025 amidst macroeconomic challenges, despite strategic investments and subscription renewals.

Delay expectedGovernmental contracting actions, including the postponement or cancellation of contracts, adversely impacted operations in fiscal 2025.Macroeconomic uncertainty, including threatened or enacted tariffs, led to delayed decision making by clients.
Worse than expectedConsolidated revenue decreased by 7% in fiscal 2025 compared to fiscal 2024.Net income plummeted from $23.4 million in fiscal 2024 to $3.1 million in fiscal 2025.Adjusted EBITDA decreased by 48% in fiscal 2025 compared to fiscal 2024.Enterprise Division revenue declined by $20.0 million due to macroeconomic headwinds.Operating expenses increased significantly, contributing to the decline in profitability.The effective income tax rate increased substantially, further impacting net income.

Summary

  • Consolidated revenue for fiscal year 2025 was $267.1 million, a 7% decrease from $287.2 million in fiscal 2024.
  • Net income for fiscal year 2025 was $3.1 million ($0.24 per diluted share), a substantial decline from $23.4 million ($1.74 per diluted share) in fiscal 2024.
  • Adjusted EBITDA for fiscal 2025 was $28.8 million, down from $55.3 million in fiscal 2024.
  • The Enterprise Division's revenue decreased by $20.0 million to $188.1 million, primarily due to macroeconomic uncertainties, reduced U.S. government spending, and trade tensions.
  • The Education Division's revenue slightly increased to $74.6 million from $74.2 million, driven by coaching and membership subscriptions, partially offset by lower material sales.
  • Consolidated subscription and subscription services revenues decreased to $225.9 million from $231.8 million.
  • Deferred subscription revenue increased by 3.5% to $111.7 million at August 31, 2025, from $107.9 million in the prior year.
  • Operating expenses increased by $9.8 million to $197.9 million, primarily due to higher associate expenses, corporate campus exit costs, software subscriptions, and increased restructuring costs.
  • The effective income tax rate rose to 49% in fiscal 2025 from 29% in fiscal 2024, mainly due to increased valuation allowances on foreign deferred tax assets and non-deductible executive compensation.
  • The company repurchased 938,776 shares of common stock for $26.4 million in fiscal 2025.

Sentiment

Score: 3

Explanation: The company experienced a significant decline in revenue, net income, and Adjusted EBITDA due to challenging macroeconomic conditions, increased operating expenses, and higher tax rates. While the Education Division showed slight growth and subscription renewals were strong, the overall financial performance was substantially worse than the prior year, and future growth is dependent on external factors and strategic initiatives that are still in early stages of impact.

Positives

  • Education Division revenue increased to $74.6 million, with a 4% rise in subscription and subscription services revenues.
  • Education deferred subscription revenue increased by 13% at year-end, indicating future revenue potential.
  • The Education Division added 624 new Leader in Me schools in a challenging funding environment.
  • Majority of clients are renewing All Access Pass subscriptions and Leader in Me memberships, demonstrating client loyalty.
  • Strong liquidity position with $31.7 million cash and no borrowings on the $62.5 million revolving credit facility at year-end.
  • Successful implementation of a new North America go-to-market strategy is expected to drive growth in invoiced amounts in fiscal 2026.
  • Internal culture shows strong engagement with 77% favorable engagement score, 90% pride, and 84% recommendation as a great place to work.
  • No material cybersecurity incidents have been experienced.

Negatives

  • Consolidated revenue decreased by 7% to $267.1 million in fiscal 2025, primarily due to macroeconomic factors.
  • Net income significantly declined to $3.1 million in fiscal 2025 from $23.4 million in fiscal 2024.
  • Adjusted EBITDA decreased by 48% to $28.8 million in fiscal 2025 from $55.3 million in fiscal 2024.
  • Enterprise Division revenue decreased by $20.0 million, with North America down $15.8 million and International Direct Office down $4.0 million.
  • International Direct Office revenues decreased significantly in Japan (23%), China (21%), and the United Kingdom (15%).
  • Operating expenses increased by $9.8 million, including a $6.7 million increase in SG&A and a $3.7 million increase in restructuring costs.
  • A significant reversal of $1.9 million in previously recognized stock-based compensation expense occurred because performance conditions for the fiscal 2025 and 2024 long-term incentive plan awards were not met.
  • The effective income tax rate increased to 49% due to higher valuation allowances against foreign deferred tax assets and non-deductible executive compensation.
  • Cash provided by operating activities decreased to $29.0 million from $60.3 million in the prior year.
  • A lawsuit from the former headquarters landlord alleges breach of lease, with damages claimed increasing to $5 million.

Risks

  • Intense competition in the training and consulting services industry, with new programs and delivery methods potentially making offerings uncompetitive or obsolete.
  • Dependence on renewals of subscription-based offerings and sales of new subscription-based services, with failure to renew at historical rates or generate new sales leading to decreased revenues.
  • Failure to maintain reputation, brand image, and culture due to design/marketing efforts, social media, negative publicity, or stances on social causes.
  • Limited ability to protect intellectual property rights globally, including potential infringement by rapidly growing AI technologies.
  • Loss or reduction of governmental funding (e.g., ESSER program) and charitable contributions could harm the Education Division's growth.
  • Dependence on key personnel and the ability to attract and retain qualified senior personnel and talent in a competitive and inflationary labor market.
  • Exposure to additional risks inherent in government contracting, such as project termination for lack of funding, audits, penalties, and political developments.
  • Risk that terminology, language, or content in offerings may be deemed offensive by certain individuals due to rapidly changing societal norms, potentially damaging brand or reputation.
  • Increased risks of cyber-attacks and security breaches on internet-based platforms (All Access Pass, Leader in Me), leading to legal/financial exposure, reputational damage, or loss of confidence.
  • Potential for additional liabilities and reputational damage if client data is not protected or information systems are breached, especially given evolving global data privacy laws (e.g., GDPR, US state laws, China regulations).
  • Failure to continuously develop and improve offerings and technology platforms in response to rapid technological evolution, including AI.
  • AI technologies may not be successful, could be costly to develop, and may present business, compliance, and reputational risks, including accuracy issues, biases, and intellectual property infringement claims.
  • Failure to meet analyst expectations or financial guidance could cause the stock price to decline and potentially lead to securities litigation.
  • Stock price volatility due to fluctuations in operating results, market expectations, currency exchange rates, and asset impairment charges.
  • Need for additional capital in the future for development, acquisitions, or competitive pressures, which may not be available on favorable terms or at all.
  • Failure to comply with the terms and conditions of the credit facility (e.g., Leverage Ratio, Fixed Charge Coverage Ratio) could lead to acceleration of debt repayment.
  • Inability to generate sufficient cash to service indebtedness, potentially forcing reductions in investments or asset sales.
  • Adverse resolution of litigation, such as the lawsuit from the former headquarters landlord, could harm operating results or financial condition.
  • Unstable market and economic conditions (geopolitical events, military conflict, natural disasters, debt crises, tariffs, sanctions) may adversely affect business.
  • Costs of persistent and rising inflation if unable to pass these costs on to clients.
  • Complex management, foreign currency, legal, tax, and economic risks associated with global operations, including restrictions on cash movement, IP protection, political instability, and compliance with conflicting regulations.
  • Operating in China exposes the company to specific political, legal, and economic risks, including changes in laws, permit issues, and IP disclosure risks.
  • Reliance on accounting estimates involves judgment, and actual results may differ, potentially impacting financial results (e.g., revenue recognition, stock-based compensation, accounts receivable, goodwill, long-lived assets, contingent consideration, income taxes).
  • Ineffective internal controls could impact business and operating results.
  • Extreme weather conditions and natural disasters could negatively impact operating results and financial condition.
  • Impacts of climate change and related regulatory responses, including increasing regulations, potential reputational harm from failing to meet climate goals, and increased frequency/severity of extreme weather affecting operations and electricity availability.

Future Outlook

The company expects to focus on four strategic objectives in fiscal 2026: clarifying its market position as a leadership and performance partner, focusing on senior executive and talent leaders as target buyers, building and selling as a solutions leadership company by integrating offerings with consulting and technology, and modeling its own methodologies internally. These initiatives are anticipated to drive strong growth in invoiced amounts during fiscal 2026, translating into meaningful revenue growth in the latter half of fiscal 2026 and increasing in future periods. Capital expenditures for property and equipment are projected to be $5 million to $7 million, and curriculum development spending is expected to be $8 million to $10 million in fiscal 2026. The company also anticipates cash paid for income taxes to approximate its total income tax provision in the coming years.

Management Comments

  • Our mission is to enable greatness in people and organizations everywhere.
  • We believe that our clients are able to utilize our content and offerings to create cultures which include high-performing, collaborative individuals, led by effective, trust-building leaders who execute with excellence and deliver measurably improved results for all of their key stakeholders.
  • We believe that continued investments in content, technology, and personnel who can provide highly credible consulting, coaching, and related delivery services are key to our ongoing client growth and our growth in subscription and subscription services revenue.
  • With the rapid rise of AI, we believe there will be an increasing premium on human leadership and interaction to leverage AI in the workplace as organizations pursue their strategic agendas.
  • We believe that AI provides an opportunity for increased scale, improved impact, and deeper client engagement with our solutions.
  • We believe converting our operations in France from a licensee partnership to direct ownership will provide additional growth in revenue and operating income in future periods.
  • We believe FranklinCovey is well positioned within this environment due to: The quality and depth of our content; The breadth and flexibility of our delivery options, including the All Access Pass and Leader in Me membership offerings; Our global reach and delivery capability, which allow multinational clients to deploy solutions consistently across geographies; and The measurable impact our offerings are designed to achieve on client organizations and results.
  • We believe this mission statement is both a guiding purpose and the foundation of our culture. When associates thrive, clients achieve lasting results, and shareholders realize sustained value.
  • We are pleased that the majority of our clients are renewing their All Access Pass subscriptions and Leader in Me memberships. Our solutions are designed to help clients improve their key metrics and manage through difficult and uncertain times.
  • While we remain optimistic about the future impact of our new North America go-to-market strategy and sales force restructuring, continued economic uncertainty, including threatened or enacted tariffs and continued decreases in governmental spending, including due to the U.S. federal government shutdown, may prevent us from achieving expected sales goals until these conditions stabilize or are resolved.
  • We believe the resolution of multiple international trade issues and improving economic conditions will lead to improved sales performance in future periods. However, the successful resolution of these macroeconomic issues is not within our control and may not generate expected revenue growth at our International Direct Offices in future periods.
  • We continue to be pleased with the strength and momentum of our Education Division, which added 624 new The Leader in Me schools in a very challenging funding environment during fiscal 2025.
  • We believe the momentum generated in fiscal 2025 will continue into fiscal 2026, but our expectations may be impacted by a number of factors outside of our control, including available funding from governmental agencies in the midst of spending reductions.
  • We believe continued investment in our offerings and content is key to future growth and the development of our business.
  • We believe that our existing cash and cash equivalents, cash generated by operating activities, and the availability of external funds as described above, will be sufficient for us to maintain our operations for the next 12 months and into the future.

Industry Context

Franklin Covey operates in the People and Organizational Performance industry, which includes advisory and consulting, leadership development, HR technologies, and training content. The addressable market is large, with U.S. corporate training expenditures estimated at $188 billion (globally $400 billion) and HR Consulting at $39 billion. The Education market is also significant, with external curriculum budgets around $2 billion in the U.S. The industry is intensely competitive and evolving rapidly with new technologies like AI reshaping delivery models. Franklin Covey positions itself with strong content, flexible delivery (AAP, Leader in Me), global reach, and measurable impact. Competitors range from large consulting firms like McKinsey and Deloitte to specialized leadership development, coaching, sales training, HR tech, and learning library providers.

Comparison to Industry Standards

  • U.S. corporate training expenditures are estimated at approximately $188 billion (globally $400 billion), indicating a large addressable market for Franklin Covey's Enterprise Division.
  • U.S. spending on Human Resource Consulting is estimated at approximately $39 billion, another significant market segment for the company.
  • The addressable market for Education solutions, including external curriculum budgets, is estimated at around $2 billion in the U.S.
  • Competitors for the Enterprise Division include major consulting firms (McKinsey & Company, Deloitte, Accenture), recruitment/advisory firms (Korn Ferry, Heidrick & Struggles), leadership development organizations (DDI, LHH, Blanchard), coaching providers (BetterUp, CoachHub, Ezra), sales-training organizations (RAIN Group, Sandler, Challenger), HR-technology providers (Workboard, Amplify, Cornerstone), and learning-library providers (Udemy Business, LinkedIn Learning).
  • Competitors for the Education Division include solutions providers such as 7 Mindsets, Capturing Kids Hearts, Second Step, Responsive Classroom, and CharacterStrong.
  • The company believes its content quality, breadth of delivery options (AAP, Leader in Me), global reach, and measurable impact position it well against these diverse competitors.

Management Changes

RolePrevious PersonNew PersonEffective DateReason
Executive Vice-President and Chief Financial OfficerStephen D. YoungJessica G. BetjemannMay 1, 2025Stephen D. Young stepped down after 24 years of service.
President of the Enterprise DivisionJennifer C. ColosimoHolly ProcterSeptember 1, 2025Jennifer C. Colosimo stepped down; Holly Procter (Chief Revenue Officer) was appointed.
Chief People OfficerMeisha R. ShermanStephanie Talbot (Senior Vice-President of People Services)August 31, 2025Meisha R. Sherman stepped down; Stephanie Talbot assumed leadership of Human Resources.

Corporate Governance

Change TypeDescriptionEffective DateImpact Assessment
Oversight ResponsibilityThe Audit Committee of the Board of Directors has primary responsibility for cybersecurity risk oversight, including risk priorities, resource allocation, and oversight structures, receiving regular reports from the CIO.OngoingEnhances governance over critical cybersecurity risks.
Board ExpertiseMr. Efrain Rivera and Mr. Donald J. McNamara were determined by the Board of Directors to be financial experts and independent directors.OngoingEnsures strong financial oversight and compliance with NYSE independence standards.
Policy AdoptionAdopted a code of ethics for senior financial officers (CEO, CFO, Chief Accounting Officer, and other financial leadership team members).OngoingPromotes ethical conduct and compliance within the financial leadership.
Policy AdoptionAdopted an Insider Trading Policy governing transactions in securities by directors, officers, associates, and contract personnel.OngoingDesigned to promote compliance with insider trading laws and regulations.
Equity Plan AmendmentShareholders approved Amendment No. 1 to the 2022 Omnibus Incentive Plan on January 24, 2025, authorizing an additional 575,000 shares for issuance.January 24, 2025Increases the pool of shares available for stock-based compensation, supporting talent retention and incentive programs.

Legal Proceedings

  • Franklin Saltlake LLC, the former headquarters landlord, filed a lawsuit on December 20, 2024, alleging breach of lease for failure to perform certain equipment repairs and replacements.
  • The landlord's damage claim increased from approximately $2.3 million to $3.8 million in April 2025, and then to approximately $5 million in a supplemental complaint filed on September 18, 2025.
  • The company denies all material allegations, contends the premises and equipment were in sound operating condition, and filed a counterclaim on October 2, 2025, asserting claims for breach of good faith and fair dealing and declaratory relief. The case is in discovery.

Related Party Transactions

  • Paid Stephen M.R. Covey (brother of an executive officer) $1.7 million in royalties for the use of intellectual property related to 'The Speed of Trust' and 'Trust & Inspire' content in fiscal 2025.
  • Paid Stephen M.R. Covey $1.0 million for speaker services in fiscal 2025.
  • Paid another executive officer $0.1 million in royalties for sales of certain books authored by him in fiscal 2025.

Stakeholder Impact

  • Shareholders: Significant decrease in net income and diluted EPS, and Adjusted EBITDA could negatively impact shareholder value. Share repurchase program aims to return value, but stock price volatility is a risk.
  • Employees (Associates): Restructuring activities in fiscal 2025 and Q1 fiscal 2026 resulted in severance for approximately 80 associates. However, the company maintains a strong internal culture with high engagement scores and is investing in talent development and a new Leadership Academy.
  • Customers: Macroeconomic uncertainties, reduced government spending, and trade tensions led to delayed decision-making, decreased contract expansion, and lower client retention in the Enterprise Division. The Education Division, however, saw increased coaching and membership subscription revenue and added new schools.
  • Suppliers: The company's warehousing contract expired and is in renewal, indicating ongoing relationships. Purchase commitments of $4.5 million for products and services in fiscal 2026 suggest continued supplier engagement.
  • Creditors: The company is in compliance with its credit facility covenants and has no outstanding borrowings, indicating a healthy relationship with lenders. However, failure to generate sufficient cash to service indebtedness is a risk.

Next Steps

  • Execute four strategic objectives in fiscal 2026: clarify market position, focus on target buyers, build and sell as a solutions leadership company, and model internal methodologies.
  • Make additional investments in technology, content, and consulting expertise in fiscal 2026 and future periods.
  • Hire additional personnel, acquire license rights, and pursue business acquisitions as market conditions allow.
  • Continue to implement strategic recommendations from the Executive Design Session process throughout fiscal 2026 and beyond.
  • Pay remaining severance benefits from Q3 fiscal 2025 restructuring during the first two quarters of fiscal 2026.
  • Complete the $10.0 million 10b5-1 common stock purchase plan in the first quarter of fiscal 2026.
  • Distribute shares for the fiscal 2023 LTIP award to participants in the first quarter of fiscal 2026.
  • Pay for leasehold improvements and furniture for the new headquarters during the first half of fiscal 2026.
  • Spend between $5 million and $7 million on purchases of property and equipment in fiscal 2026.
  • Spend between $8 million and $10 million on curriculum development in fiscal 2026.
  • Monitor future regulatory guidance and assess potential impacts of the One Big Beautiful Bill Act in subsequent periods.
  • Renew the warehousing contract, which expired on October 31, 2025.
  • Address the lawsuit from the former headquarters landlord, which is currently in discovery.
  • Implement a new restructuring activity in Q1 fiscal 2026, expected to cost $3.0 million to $3.5 million.
  • Assess the anticipated impact of ASU 2023-09 (Improvements to Income Tax Disclosures) for fiscal periods beginning September 1, 2025.
  • Evaluate the impact of ASU 2024-03 (Disaggregation of Income Statement Expenses) for fiscal years beginning after December 15, 2026.
  • Evaluate the impact of ASU 2025-06 (Targeted Improvements to the Accounting for Internal-Use Software) for annual reporting periods beginning after December 15, 2027.

Key Dates

DateDescription
1983Company incorporated in Utah.
1985Colleen Dom began career with the Company.
1997Merged with Covey Leadership Center to form Franklin Covey Co.
September 2008M. Sean Covey became an executive officer.
September 2013Colleen Dom appointed Executive Vice-President of Operations.
2014Paul S. Walker assumed responsibility for UK operations.
2016Paul S. Walker relocated to Salt Lake City HQ.
2016Jessica G. Betjemann joined Gogo as VP, Financial Planning and Analysis.
Fiscal 2017Acquisition of Jhana Education completed.
January 26, 2018Shareholders approved Franklin Covey Co. 2017 Employee Stock Purchase Plan.
November 2019Paul S. Walker appointed President and Chief Operating Officer.
Fiscal 2021Acquisition of Strive Talent, Inc. completed.
January 14, 2022Shareholders approved Franklin Covey Co. 2022 Omnibus Incentive Plan.
October 2022Bonus payments from Strive acquisition distributed.
October 14, 2022Compensation Committee approved new long-term incentive award for client partners and other associates.
Fiscal 2023Final contingent payments for Jhana acquisition made.
March 27, 2023Entered into a new credit agreement with KeyBank National Association.
July 1, 2023Paul S. Walker appointed to Board of Directors.
May 2023Holly Procter served as Chief Revenue Officer at Incredible Health.
October 6, 2023Fiscal 2024 LTIP awards granted.
November 2023FASB issued ASU No. 2023-07, Segment Reporting.
Fiscal 2024Acquired license for The Teacher Believed in Me content.
Fiscal 2024Impaired student leadership assessment asset.
April 18, 2024Board of Directors approved a plan to purchase up to $50.0 million of common stock.
June 2024Previously outstanding term loan under 2023 Credit Agreement fully repaid.
June 2024Holly Procter joined the Company.
November 2024Holly Procter appointed Chief Revenue Officer.
November 12, 2024Fiscal 2024 Form 10-K filed with SEC.
December 20, 2024Former headquarters landlord filed lawsuit alleging breach of lease.
January 2025Final payment for The Teacher Believed in Me content license made.
January 24, 2025Shareholders approved Amendment No. 1 to the 2022 Plan, authorizing additional 575,000 shares.
February 11, 2025Former headquarters landlord filed amended complaint.
February 25, 2025Company filed motion to dismiss landlord lawsuit.
April 2025Former headquarters landlord increased damage claim to $3.8 million.
May 1, 2025Stephen D. Young stepped down as EVP and CFO; Jessica G. Betjemann appointed EVP and CFO.
June 2025Master lease agreement on previous corporate headquarters campus expired.
June 30, 2025Company vacated previous headquarters premises.
July 4, 2025One Big Beautiful Bill Act enacted.
August 11, 2025Board of Directors approved a replenishment of the common stock purchase plan for up to $50.0 million.
August 14, 2025Initiated a 10b5-1 plan to purchase up to $10.0 million of common stock.
August 31, 2025Fiscal year ended.
August 31, 2025Jennifer C. Colosimo stepped down as President of Enterprise Division; Meisha R. Sherman stepped down as Chief People Officer.
September 1, 2025Holly Procter appointed President of the Enterprise Division.
September 1, 2025Stephanie Talbot assumed leadership role for Human Resources.
September 18, 2025Former headquarters landlord filed supplemental complaint, alleging $5 million in damages.
September 18, 2025FASB issued ASU 2025-06, Targeted Improvements to the Accounting for Internal-Use Software.
October 2, 2025Company answered landlord's complaint and filed a counterclaim.
October 31, 2025Warehouse outsourcing contract expired.
October 31, 2025Registrant had 12,155,832 shares of Common Stock outstanding.
November 12, 2025Date of this 10-K filing.
November 2024FASB issued ASU 2024-03, Disaggregation of Income Statement Expenses.
Q1 Fiscal 202610b5-1 plan for $10.0 million common stock purchases completed.
Q1 Fiscal 2026Shares for fiscal 2023 LTIP award distributed to participants.
Q1 Fiscal 2026Restructuring activity expected to cost $3.0 million to $3.5 million.
April 2026Final $0.8 million payment on Strive note payable due.
March 20282023 Credit Agreement matures.
August 31, 2029U.S. state net operating loss carryforwards generated in fiscal 2009 and before expire between September 1, 2026 and August 31, 2029.
August 31, 2035U.S. state net operating loss carryforwards generated in fiscal 2019 through fiscal 2025 expire between August 31, 2029 and August 31, 2035.
March 2036Lease on new headquarters expires.
August 31, 2036State net operating loss carryforwards acquired through the purchase of Jhana stock expire between August 31, 2034 and August 31, 2036.
August 31, 2041Remaining state net operating loss carryforward acquired through the purchase of Strive stock expires.
August 31, 2042State net operating loss carryforwards generated in fiscal 2022 expire.

Recommendation

hold

Franklin Covey Co. experienced a challenging fiscal year 2025 with significant declines in revenue, net income, and Adjusted EBITDA, primarily driven by macroeconomic headwinds, increased operating expenses, and a higher effective tax rate. While the Education Division showed resilience and subscription renewals remain strong, the Enterprise Division faced substantial pressure. The company is implementing strategic initiatives, including a new go-to-market strategy and investments in AI and content, which are expected to drive future growth. However, the impact of these initiatives is anticipated to materialize in the latter half of fiscal 2026 and beyond, and the company faces ongoing risks from competitive pressures, economic uncertainty, and a pending legal dispute. Given the current financial underperformance offset by strategic investments and a strong balance sheet (no credit facility borrowings), a 'hold' recommendation is appropriate. Investors should monitor the effectiveness of the new strategies, the resolution of macroeconomic challenges, and the outcome of the legal proceedings before considering further investment.

Keywords

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